Business Outreach Specialist - Restaurant/Hospitality Fellow

The New Bronx Chamber of Commerce

job description

The New Bronx Chamber of Commerce seeks a Restaurant/Hospitality Specialist to perform outreach and provide recovery support focused on small businesses in the Bronx.

Duties and Responsibilities:

  • Supervise restaurant and hospitality outreach for the Chamber’s Community Engagement Fellows and coordinate with the Digital/Tech Fellows to respond to the needs of business owners and provide guidance on clean-up of outdoor dining areas (including roadway and sidewalk seating);

  • Connect restaurant owners to resources that can educate and assist them to create clean dining areas and comply with the Open Restaurants program requirements;

  • Work collaboratively with the Small Business Resource Network Business Recovery team to focus resources in accelerating the recovery of restaurant and hospitality establishments;

  • Develop specific expertise in the Open Restaurants program guidelines and other health, safety and facility guidelines that are currently required;

  • Interpret and provide information to businesses on changing regulations of Open Restaurants guidelines, including the existing emergency program and the drafted permanent program;

  • Track and be informed of the policies impacting the industry at all levels of government, and be familiar and stay current on all laws impacting the restaurant and hospitality industries;

  • Interact with restaurant and hospitality industry leaders and monitor industry news to stay current on industry trends and issues;

  • Provide one-on-one consultative support, connect businesses to available resources, and develop individualized service support plans for affected businesses, considering available City, State, and Federal programs, along with existing services offered by the Chambers of Commerce, including micro-lending and finance programs, M/WBE certification, and procurement programs;

  • Assist affected businesses with completing relevant applications necessary for securing resources made available by federal, State, and City government agencies and affiliated programs;

  • Connect businesses to technical assistance resources such as contactless payment, digital menus, and delivery platforms.


Desired Qualifications:

  • College degree and/or relevant experience in the restaurant and/or hospitality sector(s) is required;

  • Background in business or marketing is highly desired;

  • Bilingual in Spanish, Arabic or Bengali is highly desired;

  • Bronx residency and/or strong familiarity with Bronx neighborhoods is preferred.

 Scope of Work and Working Environment: Hybrid

  • On the ground, community based outreach in business corridors (primary)

  • Occasional meetings will be required in the Bronx Chamber office (1200 Waters Place Suite 106, Bronx, NY 10461).

  • Remote work (data entry and analysis, phone and email outreach/follow up with business owners, etc.)

 All Bronx Chamber employees are required to provide proof of full COVID-19 vaccination.

contact information

business: The New Bronx Chamber of Commerce
address: 1200 Water Place, Suite 106
Bronx, NY 10461
phone: 718-828-3900 (Call Now)

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