Business Outreach Specialist - Tech/Digital Fellow

The New Bronx Chamber of Commerce

job description

The New Bronx Chamber of Commerce seeks a Business Outreach Specialist to focus on Tech/Digital Support for small and micro businesses in the Bronx.

Duties and Responsibilities:

  • Support business owners with an array of tech needs and communications, including providing content to the Community Cleanup Corps (CCC) project team to promote small business collaboration and awareness of CCC resources/programming;

  • Work collaboratively with the Small Business Resource Network’s Business Recovery team to focus on assisting small businesses with digitizing their businesses;

  • Perform outreach to businesses in low- to moderate-income communities, with a few specific neighborhoods as defined by the Mayor’s Taskforce for Racial Inclusion and Equity (“TRIE”);

  • Assist in collecting materials for new/updated website designs, social media setup, and other digital marketing services;

  • Connect businesses to technical assistance resources such as contactless payment, digital menus, and delivery platforms;

  • Light data entry to track engagements into Salesforce system using iPad.

Desired Qualifications:

  • College degree and/or professional certification and/or 1-2 years relevant experience in the tech and/or digital marketing sector(s) is preferred;

  • A background in community organization or economic development is highly desired;

  • Bilingual in Spanish, Arabic or Bengali is highly desired;

  • Bronx residency and/or strong familiarity with Bronx neighborhoods is preferred.

Scope of Work and Working Environment: Hybrid

  • On the ground, community based outreach in business corridors

  • Occasional meetings will be required in the Bronx Chamber office (1200 Waters Place Suite 106, Bronx, NY 10461).

  • Remote work (data entry and analysis, phone and email outreach/follow up with business owners, etc.)


contact information

business: The New Bronx Chamber of Commerce
address: 1200 Water Place, Suite 106
Bronx, NY 10461
phone: 718-828-3900 (Call Now)

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